Luggage storage Florence: bag deposit, prices and hours

Luggage storage in Florence is for anyone stepping off the train at Santa Maria Novella who wants to see the Duomo, the Uffizi or the Accademia without dragging a suitcase around. The official station left-luggage (KiPoint, platform 16) is open 7:00–21:00 with prices from €6; lockers and partner shops in the centre typically charge €5–7 per suitcase per day. Below are prices, hours and — most importantly — the museum rules that will stop you at the door if you arrive with the wrong bag.

Luggage storage at the station: KiPoint Santa Maria Novella

KiPoint, operated with Grandi Stazioni, describes itself as the “official and only” left-luggage office at Firenze Santa Maria Novella. You will find it along platform 16 on the ground floor, following the blue signs, with a second entrance from Via Valfonda. Both official sources give the hours as daily 7:00–21:00.

On price, kibag.it publishes only “from €6” (including use of the station toilets, valued at €1.20). The “€6 for 5 hours + €1 per hour” price ladder you may see on other websites does not appear on the official price list, and KiPoint support mentions higher daily rates at some of its other locations, so expect to pay from €6 and confirm at the desk. Extras include a porter service (collection from and delivery to your train) and express storage on booking.

In the centre, budget €5–7 per suitcase per day. The “from €1.95” prices usually apply to small bags or promotions.

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Lockers and private networks: when they pay

Stow Your Bags charges by locker size: a small locker usually holds 1 bag at €10.99 a day; with two medium suitcases you need a standard one. It is only useful overnight or outside KiPoint hours if that particular locker site is open 24 hours — check its listing.

Radical Storage, at €5 per bag per day, is transparent: you pay per item, not by volume. Ideal with a single suitcase and a partner shop near your route.

Bounce advertises very low minimum prices; in practice many Florence locations charge €3.50–7. Compare the walk to your museum: five minutes dragging a suitcase is worth more than the euro you save.

Tiqets and GetYourGuide also sell station left-luggage with vouchers — handy if you want to pay in advance and read reviews, but they do not change the museum rules on the day.

Cloakroom rules: Uffizi, Accademia, Duomo, Palazzo Vecchio

This is the part that saves you an argument at security.

At the Uffizi, the museum’s notice on umbrellas makes clear that suitcases must also be left at the cloakroom; the Galleries do not publish a maximum size. The Accademia is blunt: with no cloakroom, you do not get in with large bags, so use MyAccademia or storage elsewhere before your David slot.

For the Dome, the cathedral deposit closes at 20:15, so if you have a late slot, collect your bags in time. Do not leave a suitcase outside the Baptistery hoping for sympathy: staff will send you to 38/r.

A typical day: train, storage, museums

1. Arrive at Santa Maria Novella (Frecciarossa, Italo or a regional train from Pisa).
2. Go to KiPoint on platform 16, or a nearby locker if you arrive outside 7:00–21:00.
3. Walk to the Duomo (10–12 minutes) or take the tram or bus to your hotel.
4. Before the Accademia, make sure you have no large backpack — use MyAccademia or storage first.
5. Collect your bags before 21:00 if you use KiPoint.

For example: you arrive on a Frecciarossa at 9:12 with three bags (two suitcases and a trekking backpack). By 9:20 you are at KiPoint: leave the suitcases, keep a small backpack with documents and a power bank. By 9:45 you are in Piazza del Duomo; if you have a Dome slot at 10:30 and the backpack is too big, drop it at 38/r first (free with the ticket, open until 20:15). In the afternoon at the Uffizi, the backpack goes to the free cloakroom inside, with no need to go back to the station. At 18:30 you collect your bags at the station and catch the regional train to Pisa or the high-speed train to Rome.

If your morning starts with the Accademia at 8:30, KiPoint opens at 7:00 — enough time only if your train is on schedule. The alternatives are a 24-hour locker near Via Nazionale or the station the evening before, or the paid MyAccademia service on the day. Turning up on Via Ricasoli with a cabin suitcase is the quickest way to be turned away.

Visiting only the Uffizi, you could use the museum’s free cloakroom, but a cabin suitcase in the security queue slows everyone down: in high season, leaving it at the station and walking light is the better option.

Cost comparisons (honest examples)

• 1 suitcase, 1 day, station only: KiPoint from €6, Radical €5 or a small locker at €10.99 → Radical and KiPoint win on price; the locker wins on self-service convenience.
• 2 suitcases + a backpack: a standard locker at €16.99, three items with Radical at €15, or KiPoint (ask for the multi-bag price at the desk) — compare on the day.
• Overnight train + Accademia at 8:15: KiPoint opens at 7:00 — tight but doable; otherwise use a 24-hour locker the evening before.

Plan your train and your storage together: an unvalidated regional ticket to Pisa can cost you a €60 fine, and a suitcase at the Accademia costs you your entry.

Compared with 40 minutes spent looking for a bar that will “hold your bags”, the risk of being turned away at the Accademia and the stress of the Uffizi queue with a suitcase, €6–10 for storage is money well spent. If you are only visiting the free Duomo nave, a small backpack is fine; trying to do the Dome and David on the same day without storage is asking for trouble.

Hotels, Airbnbs and “can I leave them at reception?”

Many hotels in the centre will keep bags after checkout, but it is a courtesy, not a right, and in high season their storerooms fill up. If your hotel is in the pedestrian zone and you are leaving by train, dragging two suitcases to Via dei Calzaiuoli just to “leave them for a moment” costs you 25 minutes. It is often better to use KiPoint or Radical near the station, visit the museums with a light bag and collect everything just before your evening train. Airbnbs rarely offer storage after an 11:00 checkout, so do not plan your day around it.

The KiPoint porter service makes sense if you have reduced mobility or a very tight connection; for a normal day, walking to platform 16 yourself is enough.

Security, insurance and what not to store

Keep documents and medicines in a small daypack that museums allow (at the Accademia, water up to 0.5 l). Bounce and Radical state their insurance limits in the app (often a few thousand euros): laptops, professional cameras and jewellery are better kept with you or in the hotel safe. KiPoint is covered by CCTV in the Grandi Stazioni area, but your bags are held under the operator’s terms — read the receipt. Do not leave passports, house keys or essential medicines in storage if you are leaving early the next morning or cutting it fine: a late museum and a queue at collection can leave you stuck. Take a photo of your receipt and locker code, in case the paper slip fades. Groups and school parties should appoint one person to collect everything before 21:00.

Folded pushchairs are often allowed in museums under local rules — they are not treated like suitcases. Bikes and boards will not fit in small lockers.

Common mistakes with luggage storage in Florence

• Assuming the Accademia and the Uffizi have the same rules (they are opposites when it comes to cloakrooms).
• Relying on the “€6 + €1 per hour” price ladder, which is not KiPoint’s official list.
• Trusting Bounce’s “from €1.95” without checking the actual locations on the map.
• Reaching the Duomo deposit after your Dome time, bags still in hand.
• Leaving bags at KiPoint and turning up to collect them at 21:05.

Useful links: arriving by train, what to see in things to do, and the bag rules on the Uffizi and Accademia pages. Questions about storage: travel@alltours.florence.it.

In short: luggage storage in Florence, prices and hours

KiPoint at the station from €6, 7:00–21:00, platform 16; small lockers €10.99; Radical €5 per bag; Bounce from €1.95, but budget €5–7. Then the museum rules: free cloakroom at the Uffizi, even for suitcases; no cloakroom at the Accademia; free Duomo deposit at 38/r (7:30–20:15); free cloakroom at Palazzo Vecchio for umbrellas and backpacks. Sort your bags first and the day gets much easier.